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Terms & Conditions 

These Terms & Conditions ("Terms") govern the services provided by Kennedys Health Coaching ("We", "Us", or "Our") and your participation in our Functional Health Coaching and Group Training Services. By engaging in our services, you ("Client") agree to be bound by these Terms. Please read them carefully.
 
Scope of Practice
We provide services within the following professional qualifications:

• Functional Nutritionist: We are certified to offer nutritional & health guidance based on functional health principles. This includes identifying root causes of health issues related to nutrition, movement, digestion, sleep, stress, and recovery, through a Comprehensive screening process including Biofeedback and Blood Work Analysis.
• Personal Trainer: We are qualified to design and supervise fitness & movement  programs, including strength and conditioning training, with a focus on individualized and group training sessions.
• Sleep, Stress, and Recovery Management: Our services include functional guidance and strategies for improving sleep, managing stress, and optimizing recovery.

Our services do not constitute medical advice, cures, diagnosis, or treatment. We practice within the scope of our qualifications and recommend consulting licensed healthcare professionals for medical concerns.

Scope of Services
We provide personalized 1:1 bespoke health coaching programs for women, focusing on functional health, biohacking, nutrition, sleep, stress, and recovery management. Additionally, we offer small group strength and conditioning training sessions held in Glenbrook, NSW. Our services are designed to promote health, wellness, and personal fitness.

Client Responsibilities
Clients are expected to adhere to all program protocols, including but not limited to nutrition guidelines, exercise routines, and recovery practices. Full adherence is necessary to qualify for any coaching guarantees.
 
Clients agree to book in their small group training sessions through the Trainerize app. If not booked in, it will be assumed you are not coming.
If clients feels nausea at any time or need additional breaks (whether or not this is relating to a medical condition) then please notify the trainer and training can commence again when client is ok to continue training.
 
Any medical conditions or disabilities are expected to be explained in full to the coach and noted in the pre-assessment & medical form (this will be completed at the initial/consultation stage) so reasonable action/precautions may be taken.
 
Clients must allow the use of before and after pictures. These pictures will be used to gauge progress with the possible use of website/promotional materials. This also applies to video footage of training sessions for the same purpose.
These terms are to be read and understood by client in full and are a contractual agreement between client and coach.
 
Payment Policy
a) All programs and packages require full payment or adherence to a payment plan as agreed upon at the commencement of the program.
If any deposit is made for coaching then deposit will be taken at discovery call (deposit price to be agreed between client and coach). The deposit is to confirm participation within the program.
b) Payment plans, if offered, must be strictly adhered to for the entire duration of the program. Late or missed payments may result in suspension or termination of services.
c) We do not offer refunds for any reason once the program or package has commenced. By committing to a program, you agree to complete the payment for the entire term.
 Package price and included items or discount (this applies when booking long-term packages) are all to be discussed and agreed before any coaching is undertaken.
If clients are unable to continue training due to reasons of a serious nature such as a serious medical/personal issue or bereavement of a close family member then the remaining value of the programme will be considered for review of refund.

No-Show and Cancellation Policy
We maintain a strict zero-tolerance policy for no-shows. Failure to attend scheduled 1:1 coaching sessions or group training classes without prior notice may result in the forfeiture of that session without refund. Cancellations must be made at least 24 hours in advance to reschedule a session.

Minimum Commitment and Guarantee
Our programs require a minimum 3-month commitment. A further 3-month coaching guarantee is available only if the Client fully adheres to every part of the program and protocol. Non-compliance or failure to follow instructions voids any guarantee.

Health and Safety Disclaimer
We are qualified Functional Nutritionists and Personal Trainers; however, our services do not replace medical advice from licensed healthcare professionals. Clients should consult their healthcare provider before starting any new health program. Participation in our services is at your own risk.
Clients are expected to give full attention during coaching sessions. The coach will ensure that the session is carried out to the best of their ability and the same is expected from client.

Limitation of Liability
To the fullest extent permitted by law, we disclaim any liability for injuries, health outcomes, or other issues arising from participation in our services. Clients participate at their own risk.

Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.


 
 
We are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, and safeguard your data.
 
Information Collection
We collect personal information such as your name, contact details, health history, fitness goals, and other relevant data necessary to provide personalized health coaching and training services.
 
Use of Information
Your personal information is used solely to provide our services, customize your programs, and ensure your safety and progress. We do not sell or share your information with third parties, except as required by law or with your explicit consent.

Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage is 100% secure.
 
Your Rights
You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at kennedys.hcoaching@outlook.com.
 
Updates to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Clients will be notified of significant changes. Continued use of our services constitutes acceptance of the updated Privacy Policy.

Privacy Policy